When you want to increase sales and win new customers, making your business as easy to contact as possible by phone is one of the best ways of doing so. For this purpose, you might pick an 0800 Freephone number, which will at least give confidence to potential clients that they can get in touch without having to spend any money on the call.
However, 0800 numbers have relatively limited appeal in the modern market, since more and more people use their mobile phones for a majority of their calls. Since mobile operators typically charge customers for 0800 calls made from their portable handsets at up to 15 pence a minute, this means you could be losing out on business with a supposedly free-to-call contact number.
Thankfully, there is a way around this conundrum for forward-thinking firms, because with an 03 number you can get all the benefits of an 0800 number but with no annoying charges for those making inbound calls from mobile phones.
An 03 number is typically free to call from a mobile phone because most users have a built-in price plan which includes a fixed number of free minutes each month. This means that calling an 03 number will not increase their bill at the end of the month since the time they spend on the phone to you will be included in their basic tariff.
A similar state of affairs is in place for anyone who calls an 03 number from a landline connection, since telecoms providers generally offer free calls to this type of number, which means you can appeal to as broad a section of the market as possible.
When it comes to the more standard features of an 03 number, you do not have to make any compromises. Advanced call routing with automation, intelligent answer services and other flexible, convenient capabilities will be on tap for all members of staff.
Choosing an 03 number will also let you pick from a wide range of digit combinations, which as many people involved in business telecoms will know can put you in a better position to make your company memorable to customers to help secure repeat calls.
If you are transferring over to an 03 number from an 0845 number, then the process should be painless, with no loss of functionality. If you are one of the many companies that intend to choose an affordable way for customers to get in touch that will not cost you the earth, then avoiding an 0800 service and opting for an 03 alternative could be one of the best decisions you make this year.
Because of the mobile call costs associated with 0800 numbers, they no longer have the same impact as they did in the past. While users will appreciate that a business is trying to make it as cheap and easy as possible to get in contact with them, the landline-based limitations of these services mean that the growing proportion of the population that has ditched a landline altogether will be left out in the cold.
The word is spreading about the benefits of an 03 number and if you get one for your business you will be able to advertise the fact that calls made from mobile phones may well add nothing to the monthly bill of your customers. Because this market is still relatively untapped, if you act fast you will also be able to secure some impressively memorable digits which will go further towards helping your business. This simple, affordable and easily adoptable solution should be a boon for many companies across the UK.
This article was written by Daisy Group plc who have been providing inbound number solutions including freephone numbers, premium rate numbers and call handling solutions to small businesses, big brands and public organistations for over ten years.