Instant Remote IT Support Services

Are your IT Systems down? Do you need help right away and cannot wait for an onsite service engineer?

All-IT's Immediate Online Support Option can resolve 85% of problems by connecting to a pc that has internet access. In most cases we can walk you through basic steps to get back online and take over your keyboard and mouse while you watch us resolve the problem.

Issues that All-IT can solve remotely include

  • Virus and Spyware Infestations
  • Slow PC and Server Performance
  • Inability to access certain websites
  • Crashing Applications
  • Email Setup
  • New User and File Sharing Setup
  • Network Printing Setup, Sharing and Configuration
  • Review of current security and backup policies
  • Setting up and restoring online backups

Tier 1 Support

$125.00/hour 30 minute minimum

Tier 2 Server Support

$150.00/hour 1 hour minimum