Same Day Onsite Computer Support
With All IT there is no more wondering where your IT support team is; You are given a highly experienced team of field engineers devoted to serving your business.
Your team of ALL IT Field Engineers quickly become familiar with your company's needs. They know your business. They know your goals.
Best of all, they know your IT infrastructure. Your team is available at all times to keep your IT system running at optimum levels – utilizing many of the best practices and efficiency tools available and developed in-house.
Your ALL IT Field Team is a blend of IT professionals with various competencies to keep you up and running:
- Account Manager – responsible for overall
technical quality of service on your behalf at all levels.
- Primary Onsite Service Engineer – knows your business,
knows you needs, becomes
a familiar face around your company.
- Onsite Service Engineer Team – backup for your
Primary Onsite Service Engineer, they IT Pro's
provide round-the-clock onsite support
- Level 1 & 2 Remote Support Engineers – Tier 2 Remote Support,
they weigh in on complex issues and provide Technology Guidance and Consulting
ALL IT Onsite Services are available 7 days a week. In most cases we can offer 2-3 hour response times during business hours and 4-6 hour response times during weekends and off hours.