Client: A managed services provider that helped pioneer cloud computing, 40+ Locations
End-user: White Label Support
Project: Internet cutover at 16 client sites
Results: Successful completion of the project within a week’s time.
The client is one of the country’s top managed services providers specializing in cloud computing and network design. The client needed to provide internet cutover services at 16 of their clients’ locations but required more staffing on the ground due to the urgency of the task.
The client called All IT to help them respond to cutovers at 16 sites. All IT’s nationwide field team was utilized for onsite support to perform Internet cutovers at the client sites and extend their service footprint. Our field service technicians aided the client’s internal IT team and swapped out all of the old equipment with new infrastructure. The technicians then worked with local Internet providers to complete the cutover on the new system. After completion, the IT support team continued working with the client’s internal IT support to test connection quality before leaving the sites. The project concluded after a week.