Although Thrive Pet Healthcare has world a class Technology Service Desk, we needed a nationwide provider of local technicians to augment our remote support capabilities. All IT has been much more than a service provider, they have become a partner and a true extension of our Technology Team. All IT took the time to really learn about the Veterinary industry, our unique business model, and the requirements & challenges it presents. This effort has resulted in a vital partnership that we rely on daily to support our hospitals and achieve our overall mission of providing the best in class veterinary care for our clients and their pets.