About the Client:
A mid-sized IT firm specializing in uniformed services with 200 Locations This client, Lighthouse Communications & Leasing Inc., is a mid-sized IT firm specializing in uniformed services with 200 Locations. They provide on-demand and on-the-ground support for their clients’ hardware rollouts, inside wiring, POTs line support, and network connectivity issues.
Extend service footprint over kiosk installations within a month While the client was on top of their services, the need for help arose when they had to fulfill a client’s request of installing pre-designed kiosks at multiple locations in the country within a narrow deadline of a month.
White Label Onsite IT Support for Service Footprint Extension The client required more staffing to fulfill the full breadth of the client’s request within the deadline. Because of this, they reached out to All IT and with the help of our professional IT project coordinators, we were able to deploy the right team of All IT field service technicians to work with the client’s onsite contact to help them install the kiosks and extend their service footprint. Our IT support team made quick progress on the work and reported back to the client’s account and project managers for updates regarding the progress
Successful Completion One Week Earlier than Deadline Consistent communication, monitoring, and reporting between the IT project managers, IT Field Technicians, and the client was done until our team successfully completed the project one week earlier than the declared deadline.
What Is White Label Onsite IT Support?
White label onsite IT support is the best solution for an outsourced or managed service provider seeking to provide prompt and efficient service for all their clients regardless of location. These are services that are being offered by a certain solution provider without branding, thus, extending the footprint services of the purchasing company.
All I.T. ensures that our clients are able to meet service footprint expectations anywhere and anytime by prioritizing the client’s goals of productivity and cost-efficiency.
If you need access to a nationwide network of 15,000 technicians in just a single call, All I.T.’s white label services can help you win all opportunities for your business at very reasonable pricing for remote coverage.
