Need Quality Remote Hands Support?

We offer fast and reliable remote hands services anywhere in North America. From multi-site installations to complex deployment projects, we can help!

 

SIMON LARA

“Although Thrive Pet Healthcare has world a class Technology Service Desk, we needed a nationwide provider of local technicians to augment our remote support capabilities. All IT has been much more than a service provider, they have become a partner and a true extension of our Technology Team. All IT took the time to really learn about the Veterinary industry, our unique business model, and the requirements & challenges it presents. This effort has resulted in a vital partnership that we rely on daily to support our hospitals and achieve our overall mission of providing the best in class veterinary care for our clients and their pets.”

SIMON LARA

SIMON LARA
5/5

“Although Thrive Pet Healthcare has world a class Technology Service Desk, we needed a nationwide provider of local technicians to augment our remote support capabilities. All IT has been much more than a service provider, they have become a partner and a true extension of our Technology Team. All IT took the time to really learn about the Veterinary industry, our unique business model, and the requirements & challenges it presents. This effort has resulted in a vital partnership that we rely on daily to support our hospitals and achieve our overall mission of providing the best in class veterinary care for our clients and their pets.”

SIMON LARA

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You’re in Smart Hands

Our on-site field technicians can solve any IT issue you’re up against, or help you complete any IT-related project faster and more efficiently.

From hardware installation to staff training, All IT techs go above and beyond for your business. They all have proven experience – at least 50 demonstrated on-site visits prior to working with us. And they’re all highly qualified – at least A+, Network+ certified. That means you can trust our techs to the job reliably, professionally, and competently.

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Software deployment and updates

Tasks such as new server installations, faulty hardware replacements, or maintenance of existing equipment.

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Software deployment and updates

A Smart Hands technician may install new software or update existing applications.

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Network diagnostics

In case of any network issues, a Smart Hands technician can be called upon to identify and resolve the problem.

Cabling management

Cabling management

Involves running new network cables, repairing existing ones, or organizing and maintaining cable systems.

Backup Tape Changes

Server restarts

Occasionally, resolving an issue may be as simple as rebooting a server which a Smart Hands technician will carry out.

Staff Training and Support

Inventory administration

Keeping track of and updating a company’s on-site hardware and software assets.

Virus and Spyware Removal

Security maintenance

Smart Hands technicians may be given the responsibility for ensuring physical security on the company's site, such as server room access

Large Scale Office Rollout

Environmental supervision

A Smart Hands technician may be given the task of monitoring temperature and humidity in server rooms to ensure optimal conditions.

Equipment testing and analysis

Equipment testing and analysis

Running diagnostics on hardware or software to ensure proper functionality.

Backup supervision

Backup supervision

Smart Hands technicians can be given the responsibility of installing and managing backup systems, as well as restoring data from backups if required, in the event of data loss.

Network setup

Network setup

Configuring routers, switches, and other network devices.

On-site technical support

On-site technical support

Helping end-users with any technical issues they may encounter.

Equipment cleaning

Equipment cleaning

Removing dust and debris from servers and other equipment for efficient operation.

Power cycling equipment

Power cycling equipment

A Smart Hands technician may be given the responsibility to turn equipment off and on again to resolve issues.

Network setup

Server rack management

Installing, moving, or removing equipment from server racks.

Operating system

Operating system deployment and configuration

Installing new operating systems on servers or other devices and configuring them as needed.

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Executing disaster recovery plans

Physically relocating and setting up equipment in a new data center.

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Data center migration support

This can involve physically moving and setting up equipment in a new location.

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Firewall installation and management

The Smart Hands technician can be given the responsibility of configuring and maintaining security systems to safeguard the network.

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Component replacement or upgrades

Replacing outdated or malfunctioning components, such as RAM, hard drives, power supplies, etc.

Featured Case Studies

All I.T. has successfully worked with multi-million dollar companies that are leaders in their respective industries. To name some, we have Dollar Self Storage, Marriott, Wendy’s, and FirstSouthWest.

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Nationwide Antivirus Upgrade for Thrive Pet Care

NX Stage develops devices for end-stage kidney diseases. They required the support of All IT for Medical Devices Software Updates.

Network Infrastructure Relocation for Centro Media

The client required help with network infrastructure relocation. All IT field service technicians were called in to provide IT support.

Extending Network Range and Capabilities

With 500+ temporary staffing offices across the country, the client needed our help extending network range and capabilities.

Learn More
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Medical Devices Software Updates for NX Stage

NX Stage develops devices for end-stage kidney diseases. They required the support of All IT for Medical Devices Software Updates.

Network Infrastructure Relocation for Centro Media

The client required help with network infrastructure relocation. All IT field service technicians were called in to provide IT support.

Extending Network Range and Capabilities

With 500+ temporary staffing offices across the country, the client needed our help extending network range and capabilities.

Learn More

Why Choose Us?

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Nationwide Reach

24/7, 365 days a year service for all your I.T. needs. Coast-to-coast

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Reduced Costs

No need to hire a full-time staff and or fly them to your remote locations!

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Increased productivity

You only need to call one service hotline to request any I.T. support

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We can do it all

We've got you covered from simple break/fix to bigger, multi-site

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